Refund Policy

Last Modified: 10-08-2026

Thank you for choosing RAKIRA.
We are committed to providing a reliable and convenient AI-powered content creation experience and ensuring customer satisfaction.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

– The refund request is submitted within 7 days of the original purchase date for subscription packages.

– You have used the RAKIRA platform and encountered an issue with the service.

– You have contacted our support team and the issue could not be resolved satisfactorily.

Non-Refundable Situations

Refunds will generally not be issued in the following situations:

Credit packages are non-refundable.

– Dissatisfaction resulting from user error or failure to understand the platform's features without first contacting our support team.

– Significant use of the platform where substantial value has already been received from the service.

Refund Process

Submit a Request: Contact us at contact@rakira.shop and include your purchase details, order number, and a description of the issue.

Review: Our team will review your request and may contact you for additional information or to resolve the issue.

Resolution: If your refund is approved, the refund will generally be processed to your original payment method within 7–10 business days.

Contact Us

If you have questions about this Refund Policy or need assistance, please contact us:

Dwuan Wilson
Address: 4120 W Roosevelt Rd Apt 2 Rear, Chicago, IL 60624, United States
Phone: 1 (805) 818-1772
Email: contact@rakira.shop

At RAKIRA, we value our customers and are committed to providing a positive and reliable experience.